Yo Terms of Service

Effective Date: 15 August 2025

Welcome to Yo, a service provided by Floto, Inc. ("Floto", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our Yo Plugin for Figma ("Yo", the "Service"). By accessing or using Yo, you agree to be bound by these Terms.

If you are using Yo on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

1. Overview

Yo is a Figma Plugin that helps users gather design feedback through AI-powered audits, synthetic personas, and real user interviews. The Service is delivered entirely within the Figma platform and may evolve over time as we improve it.

2. Eligibility

You must be at least 13 years old to use Yo. If you are under the age of majority in your jurisdiction, you may only use Yo with the consent of a parent or legal guardian.

3. Accounts & Access

Access to Yo is granted via your Figma account. By using the plugin, you allow us to access and use your Figma user ID and workspace metadata as needed to operate the Service. You are responsible for maintaining the security of your account and any actions taken through it.

4. Credits and Payments

When you sign up, you receive 1,000 free credits. Each action in the plugin (such as Design Audit, Persona creation, or Real User Feedback) shows its credit cost clearly before you proceed.

Credit Purchases: You may purchase additional credits at any time. All purchases are final.

Non-Transferable: Purchased credits are non-refundable, non-transferable, and do not expire.

Free Credits: Promotional or free credits may be subject to expiration or additional conditions.

Prices are displayed in USD and may be subject to applicable taxes.

5. Use Restrictions

You agree not to:

  • Use the Service for any unlawful or abusive purpose
  • Interfere with or disrupt the operation of Yo or its infrastructure
  • Reverse engineer or attempt to derive the source code of any portion of the Service
  • Misuse feedback collected via Yo in a deceptive, unethical, or harmful manner

6. Feedback

If you provide suggestions or feedback about Yo, we may use that feedback without restriction or obligation to you. By submitting feedback, you grant us a worldwide, royalty-free, perpetual license to use and incorporate it into the Service.

7. Intellectual Property

Yo and all related materials are the property of Floto, Inc. or its licensors. All rights not expressly granted herein are reserved.

8. Disclaimers

Yo is provided "as is" and "as available." We make no warranties, express or implied, regarding the Service's reliability, accuracy, or fitness for a particular purpose. Use Yo at your own risk. We are not responsible for third-party platforms (including Figma) or user interactions resulting from feedback gathered via Yo.

9. Limitation of Liability

To the fullest extent permitted by law, Floto shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service.

10. Termination

We reserve the right to suspend or terminate access to Yo at any time, with or without notice, for behavior that violates these Terms or is otherwise harmful to the Service or its users.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we'll update the "Effective Date" at the top. Continued use of the Service after changes go into effect constitutes your acceptance of the revised Terms.

12. Contact

If you have any questions about these Terms, you can reach us at hello@floto.ai.